Skip to content
At BLACKWOOD, we value and respect the privacy of our customers. We are committed to protecting personal information in compliance with applicable laws in the United Kingdom, including the UK GDPR and the Data Protection Act 2018.
Information Collected
-
When placing an order, we collect personal details such as name, shipping address, billing address, email address, and phone number.
-
Payment information is processed securely by third-party payment providers; BLACKWOOD does not store full credit or debit card details.
-
We may also collect technical data such as IP address, browser type, and browsing behavior for analytics and security purposes.
Use of Information
-
To process and deliver your orders.
-
To provide customer support and order updates.
-
To improve our services, website functionality, and product offerings.
-
To comply with legal and regulatory obligations.
Data Sharing
-
We may share data with logistics partners, couriers, and payment processors strictly for order fulfillment.
-
We do not sell or rent customer information to third parties for marketing purposes.
Data Protection
-
We use encryption, firewalls, and secure servers to safeguard data.
-
Customers may request access, correction, or deletion of their personal data by contacting us through the store’s official contact form.